Testimonials

”Alana is AMAZING! She is brilliant and has a positive energy that makes her a delight to work with. She's very tech savvy and has a true talent for operations and efficiency. I will definitely be working with her again.”

— Eddie Babbage, CEO, Timeline Genius

”Alana has set up multiple programs that have been transformative to the way we work at DoorDash! If your organization needs a boost in productivity, Alana is exactly who to call.”

— Kara Fong, Senior Design Director, DoorDash

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“I hired Alana to create foundational systems to help me standup a DesignOps practice for a team of 70+ designers. Her expertise in Asana and her highly organized approach toward developing process resulted in an integrated deliverables tracker, an intake system that fed directly into our ops roadmap, and a complete overhaul/re-imagining of our team's internal wiki pages. She asks the right questions at the outset of a project to ensure self-sufficiency, she shares progress regularly and she delivers thorough solutions with clear value. I can't recommend Alana's services enough!”

— Jennifer Whitley, Director of Design Operations, Autodesk

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“At DoorDash, I partnered closely with Alana. We worked across the product organization, with her leading Design Operations and me heading our Design Systems, Design Engineering, and Accessibility organization. As a strong and trusted leader in design operations, Alana was instrumental in clarifying best practices for cross-functional collaboration and establishing shared quality standards, both crucial for our extensive design and product organization of over 200 PMs and designers. Alana was an invaluable Design Operations partner, bringing remarkable efficiency and clarity to our operations—a quality she could undoubtedly bring to your organization too. I deeply valued her contributions and would relish the opportunity to work with her again.”

— Kathryn Gonzalez, Head of Design Infrastructure, DoorDash

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“Alana was an integral part of our efforts to scale Content Design at DoorDash. She led multiple process and workflow improvements such as revamping our product requirements review process and implementing new operational tools to help us better track project flows. Alana worked to fully understand the needs of my team and helped integrate our process into the overall plan, which was impressive given the number of teams and stakeholders involved. This gave us better visibility of ongoing work and improved our ability to proactively engage with projects. It also provided teams with clearer guidance on our role and owned responsibilities, which helped solidify our standing within the org. I had invested in these types of efforts prior to Alana joining our team, but positive results were difficult to achieve due to the high complexity of our org and my limited bandwidth. Having a strong operations leader like Alana take on these challenges on my behalf was incredibly beneficial, and her efforts significantly accelerated my team's development. She's an amazing partner, and I hope to work with her again.”

— Tae K. Kim, Head of Content Design